- ISO 9000 (2000 Version) - a scanned ISO certificated is
attached
- TQM and In-Process Control are an integral part of the
quality process
- Typical PPM level - 10,000 average
- Internal scrape rate is 2% of material purchased,
reviewed monthly;
- Gauge calibration is conducted by third party every
6-month;
- Inspection plan is provided for every part
- Customer returns are monitored via CAR
- Part traceability is managed thru lot control and
material traceability (heat-number);
- Appreved Suppliers list is maintained
- We survey our clients' satisfaction level via our unique
survey form which will measure the following criteria :-
- OnTime delivery
- Quality Performance
- Service and Cost Containment Program
|